Privacy Policy

Last updated: 1st January 2026

Introduction

frenoxilda.top AS ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website frenoxilda.top or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller responsible for your personal data is:

  • Company: frenoxilda.top AS
  • Registration Number: 763458241
  • Address: Kongens gate 53, 5013 Bergen, Vestland, Norway
  • Email: [email protected]
  • Phone: +47 55203760

Data We Collect

We collect various types of information in connection with your use of our website and services. The data we collect includes:

Personal Information You Provide

When you contact us or use our services, we may collect personal information that you voluntarily provide, including:

  • Name and contact details (email address, phone number)
  • Company name and business information
  • Communication preferences
  • Any other information you choose to provide in forms or communications

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referral sources and website navigation patterns

How We Use Your Information

We use the personal data we collect for various legitimate business purposes, including:

  • Providing and improving our e-commerce optimization services
  • Responding to your enquiries and communications
  • Sending you information about our services (with your consent)
  • Analysing website usage to improve user experience
  • Complying with legal obligations and protecting our rights
  • Preventing fraud and ensuring website security

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for specific processing activities
  • Contract: When processing is necessary for performing a contract with you
  • Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights
  • Legal Obligation: When processing is required to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and providing services
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger (with appropriate safeguards)
  • With your explicit consent for specific purposes

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. Specifically:

  • Contact enquiries: Retained for 3 years for business relationship purposes
  • Website analytics data: Retained for 26 months in accordance with Google Analytics settings
  • Marketing data: Retained until you withdraw consent or for 3 years of inactivity
  • Legal compliance data: Retained as required by applicable laws and regulations

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing activities
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

International Data Transfers

As we operate primarily within the European Economic Area (EEA), your data is generally processed within the EEA. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable data protection laws.